(All prices in USD) This module provides guidance on how to set up and conduct an evaluation of service providers, focusing on determining best value for money. It provides a structured methodology designed to assist you in evaluating competitive offers from service providers. It can be applied to a competitive situation, where you have issued a request for a bid from any number of potential service providers, or where you have received closed quotations (invitation only) from only a few.
It begins with the formation of the evaluation team whose job it is to determine the strategy and conduct the evaluation itself. The types of evaluation criteria are then explained, along with scoring techniques. It then gives guidance on determining the financials of a bid, and its value for money. It concludes with the reporting and debriefing of the evaluation process. Cases, outlines, and examples are offered to help clarify the techniques presented.
It is critical for the effectiveness of the entire competitive process to decide how to evaluate bids before issuing a request to bidders, and prior to drafting the request in the first place, so that the right information is sought from the market.