(All prices in USD) The Configuration Strategy is the high-level structural choices an organization must make in crafting its outsourcing portfolio. This module will help you make and manage your configuration decisions, and will give you a structured way to understand and design the agreements you have in place, or are thinking of putting in place.
So why is configuration so important? Configuration matters because you must make many structural choices and choose the optimum configuration attributes to balance the goals sought, with the risks presented, within the context of your organization. It matters because, given each attribute, you must design the right lifecycle. It matters because outsourcing is high risk, often irreversible if not done properly, and certain configurations are more risky than others are. Lastly, configuration matters because outsourcing is now a core competence required of management.
There are seven attributes used to describe an organization’s Configuration Strategy. These are: Scope Grouping, Supplier Grouping, Financial Scale, Duration, Pricing, Resource Ownership, and Commercial Relationship. Each of these key descriptors is explained in detail within this module.